Terms of Service

Last updated: March 22, 2026

1. Acceptance of Terms

By accessing or using the websites, products, and services of Proactive Lab AI LLC ("Company", "we", "us", or "our"), including but not limited to Deskvibe AI Suite and the my ProActive Lab AI mobile application, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our services.

2. Description of Services

Proactive Lab AI provides AI-powered software solutions, including:

  • Deskvibe AI Suite: An autonomous AI receptionist and business management platform.
  • my ProActive Lab AI: A mobile application for personalized health analysis and nutritional recommendations based on clinical data.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information and to update it as necessary.

4. Subscriptions and Payments

Certain services are offered on a subscription basis. By subscribing, you agree to pay the applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. All fees are non-refundable unless otherwise stated or required by applicable law.

5. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Reverse engineer, decompile, or disassemble our software
  • Use our services to transmit harmful code or malicious content
  • Resell or redistribute our services without authorization

6. Intellectual Property

All content, software, trademarks, and intellectual property associated with our services are owned by or licensed to Proactive Lab AI LLC. You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms. You may not copy, modify, distribute, or create derivative works without our prior written consent.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Health Disclaimer: The my ProActive Lab AI application provides AI-generated nutritional recommendations based on user-provided clinical data. These recommendations are for informational purposes only and do not constitute medical advice. Always consult with a qualified healthcare professional before making health decisions.

8. Limitation of Liability

To the fullest extent permitted by law, Proactive Lab AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of our services.

9. Indemnification

You agree to indemnify and hold harmless Proactive Lab AI LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States of America, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated by posting the revised Terms on this page with an updated "Last updated" date. Your continued use of our services constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Proactive Lab AI LLC

1209 Mountain Road Pl NE #10477

Albuquerque, NM 87110

info@proactivelabai.com